Category: Guarantee's & Returns
Do you offer a Guarantee/Warranty?
Yes, all of our products including plugs and cables come with a 4 month guarantee. If you decide you no longer want the product, it becomes faulty or you have any concerns, we will issue a full refund or exchange free of charge within the first 4 months.Read more
How long do the products last?
Our rubber mats are infused with conductive carbon making the top of the mat completely conductive. This also makes them so durable that even if the mat gets cut or a slit going through the middle, as long as the popper is still attached the mat will still work perfectly. We have some customers that […]Read more
How do I know if it’s working?
We test all of our grounding products twice before sending them out, this includes the plug and cable so we are very confident with the performance of our products. We also guarantee them for 1 year from the day of purchase, so we generally say after the 2 year mark we would recommend testing the […]Read more